Address
221 Post Road West | Westport, CT 06880
Store Hours
Monday-Saturday
10 am - 9 pm
Sunday 11 am - 6 pm
Free Local Delivery Available
Select The Delivery Option At Checkout
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At Black Bear Wines & Spirits of Westport, we respect our customers and understand that you are concerned about privacy, so we’ve instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, and what choices you have regarding out use of your information.
On this page we describe the following:
Information Collection and Use
Black Bear Wines is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Black Bear Wines collects information from our customers at several different points on our website.
Registration
No registration is required in order to use this website, although a customer may create an account prior to any purchase. During account creation a customer is required to give their name, email address, zip code, and a password. This information is used to contact our customers about the services on our site for which they have expressed interest, and to verify that the customer is of legal age.
Newsletter Subscription and Black Bear Wines Club membership
We collect your name and email address when you subscribe to our email newsletter. This information is gathered to make your overall shopping experience with Black Bear Wines quick and easy. This information is used in a number of ways, including the following: To enhance your shopping experience, we may offer special promotional mailers, newsletters and emails to members or inform you of special offers on products that have been previously purchased by you. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your email preferences.
Ordering
If you make a purchase in person, by telephone, or online we will request additional information from you. Here a customer must provide contact information (name, billing and shipping addresses, phone numbers) and financial information (like credit card number, expiration date). This information is used for billing purposes and to verify the customer is the actual party placing the order. If we have trouble processing an order, this contact information is used to get in touch with the user.
Gift Recipients
We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients. Beyond completing delivery of their gift, we do not contact gift recipients in any way.
Cookies
A cookie is a piece of data stored on the visitor’s hard drive containing information specific to that visitor’s use of the website. Any information placed in the cookie is accessible only to Black Bear Wines, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.
Log Files
We use IP addresses to analyze trends, administer the site, track customer’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
Black Bear Wines will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill customers for goods and services. Our website is supported by Ecwid who help with the technical operation of our website and provide additional service as required. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We value your privacy very much at Black Bear Wines, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.
Links
This website contains links to other sites. Please be aware that Black Bear Wines is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security
When our order form asks customers to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL (Secure Socket Layers), provided by VeriSign, the premier encryption software company available today. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer-information offline. All of our customers’ information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a salesperson) are given access to personally identifiable information.
Correcting/Updating Personal Information
If your personal information changes (such as your shipping or billing address, etc.), you can add new information or delete any addresses or credit cards from your account at the “My Account” page of our site. You can also modify your login information and opt out of our newsletter.
The Westport community and surrounding area have welcomed Black Bear Wines and Spirits as their premier provider of fine wine, unique beer, and specialty spirits. Black Bear Wines and Spirits offers a large inventory of unique products, provides in-store wine & spirit classes on select Fridays, and supports local charities and their events.
Inspired by the American Black Bear, our service and offerings aspire to its reputation as one of the most intriguing and magnificent species in the world. Bold in stature and character, the Black Bear is also known for its solitary nature and keen intelligence.
The distinctive qualities of this awe-inspiring animal can be found in the world's finest wines and spirits. From full-bodied Bordeaux with a strong backbone, to smooth, imported vodka infused with the light zest of wild berries; they are both distinctive and magnificent. And we offer them to you with our commitment to the very highest level of service.
Store Hours
Monday-Saturday
10 am - 9 pm
Sunday 11 am - 6 pm